❓ Frequently Asked Questions
Q: Can I make a sample order?
A: Yes, sample orders and trial orders are welcome.
Q: What are your main products?
A: We specialize in empty vape pens, cartridges, and various vape accessories.
Q: Can I customize the logo and functions on the product?
A: Absolutely. We provide comprehensive OEM/ODM services including laser printing, oxidation, and customized PCB functions or LED lights.
Q: How do I place an order?
A: 1) Choose your model; 2) Confirm details with sales for a PI; 3) Complete payment; 4) We start production and share media confirmation upon completion; 5) Delivery via DHL/UPS/FEDEX.
Q: What is the typical lead time for orders?
A: Samples: 24 hours; Wholesale: 3-7 working days; OEM: 15-20 working days; ODM: 50-70 working days.
Q: Does this device support adjustable voltage?
A: Yes, this model features adjustable voltage and an integrated LED digital screen for real-time monitoring.